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Data Recovery
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Data is the lifeblood of any businesses nowadays. Data loss can be a near-certain death sentence for them. Constantly monitored backup plan is the only bullet-proof way to keep your data safe. If this option is too late and there is a data recovery emergency, give us a chance to help and build trust. Our…
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A Micro SD card with damaged micro-controller. More than 98% of precious data from 64GB Micro SD card with a damaged controller was recovered. One should never store the only copy of sensitive and critical data in Micro SD card. Data recovery from such monolithic cards requires a different set of skills. Moreover, there is…
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A very delicate part of a traditional hard disk drive – magnetic heads assembly. So what is it? Magnetic heads assembly consists of two different main units. One of them is called the Head Stack Assembly (HSA). HSA itself has many subassemblies. There is a special chip attached to HSA called preamplifier or preamp in…
Learn moreDriveSavers offers a range of turnaround times to best suit your needs for getting your recovered data back to you in a timely and economical manner.
Time Critical Recovery; Recovery begins upon receipt of drive – 365 days a year, including nights, weekends, and holidays.
1-2 Business Day Turnaround; Fastest Standard turnaround time in the industry, at 24 to 48 hours during normal business hours, Monday through Friday.
5-7 Business Day Turnaround; An economical service option offering job completion during normal business hours. 10-14 Business Day Turnaround; Smart Devices
In certain situations, DriveSavers provides unparalleled remote data recovery service for data loss situations that do not involve mechanical or physical damage. It is an ideal recovery option for RAID, NAS, and SAN systems, hardware too large to ship (i.e. large servers), and for highly sensitive data that needs to stay on-premises.
In certain situations, DriveSavers provides unparalleled remote data recovery service for data loss situations that do not involve mechanical or physical damage. It is an ideal recovery option for RAID, NAS, and SAN systems, hardware too large to ship (i.e. large servers), and for highly sensitive data that needs to stay on-premises.
All data recoveries are performed in accordance with standards set by leading hard drive and data storage manufacturers. All leading manufacturers authorize DriveSavers to open sealed drive mechanisms; our data recovery process will not void their original warranty.
The recovered data is transferred onto a new storage device and shipped back to you along with the original device via FedEx. Your package will include easy-to-follow instructions and links to support videos on how to review and back up your recovered data.
Your data is never compromised. An exact copy of the original data on the source drive is made; all recovery attempts are done on the copy.
DriveSavers provides the highest level of data security in the data recovery industry today and is the only data recovery company in the industry today to post proof of annual, company-wide security audits.
The security control objectives established for our annual audit are designed to satisfy the stringent security requirements and audits mandated by the corporate clients and government agencies we serve.
DriveSavers is compliant with data privacy, security standards, and guidelines. DriveSavers undergoes an annual SOC 2 Type II audit of its internal data hosting and processing controls to guarantee that our data recovery services uphold the stringent data security and privacy protocols mandated by the corporate clients and government agencies we serve.
Data recoveries are performed in a pristine Cleanroom environment that meets ISO standards to minimize contamination and maximize recovery results.
Accounting, auditing, and information security professionals have verified that the facility’s information technology controls and processes are operating effectively and provide maximum data security.
Your critical and proprietary data is safe from external breaches while on the firm’s network during the data recovery process.
Data recovery engineers are certified to properly and safely recover encrypted files and drives.
The final cost is determined by the success and completeness of the recovery and the selected turnaround time. A successful recovery will generally fall in the top third of the original quote range. We will never exceed the price that we initially quoted.
Every data loss scenario is different. Until the device has been examined by our Data Recovery Engineers, the severity and complexity of the data loss can’t be determined. After the free evaluation of your device, you will be provided a more accurate price range, however, the maximum final price will never exceed the maximum price that you were first quoted.
The final cost of the recovery is determined by the complexity and completeness of the recovery, based on the complexity of the mechanical and/or logical issues, the quality of the recovered data, the quality of file names, and data structure. The final cost will never exceed the initial quote that you received when you first call DriveSavers. We call that our maximum price gap guarantee.
The work involved in recovering files from data storage devices is very complex. Whether you need one file or all files the effort is the same for the engineers, and we always attempt to recover all data on the device.
Payment is collected when the recovery is complete, before shipping or pickup. You do not need to provide payment to start the data recovery process. DriveSavers accepts all major credit cards. Purchase orders and NET terms can be provided for Fortune 500 companies and government institutions.
We also offer two payment plan options PayPal Credit, a Digital Reusable Credit Line, and Affirm, a Consumer Finance Company.
We have the highest chance of success in the industry. Our in-house R&D team combined with relationships with the industry-leading storage device manufacturers, allows us the highest opportunity for success, with over 90% recovery rate across all device types.
Our engineers are stubborn, and will not stop attempting recovery until the data is recovered or it is determined by a number of engineers and a supervisor that the data is unrecoverable.
We’ve received hundreds of thousands of devices and hundreds of different issues. We have been in the data recovery business for over 35 years and have seen everything you can imagine - but there are always new data loss scenarios.
DriveSavers recovers data from almost any digital storage device. Call our Data Recovery Advisors for a free quote 1.800.440.1904.
Some devices have logical issues (corruption, software errors, deletion) or physical issues (head crash) where data is destroyed beyond recovery.
We will calculate the final cost of the data recovery based on the complexity and completeness of the recovery. It is our goal to get everything as it was before the data loss. If the files or documents you requested are not fully recovered, we will adjust the cost accordingly.
In the unlikely event that your data is not recoverable, there is NO charge for our data recovery attempt, and we even ship your device back to you, for free!
In most cases, we are able to restore the original folder structure of the device, but in cases where there is damage to the directory, we will return the data in a custom file structure.
We accept all major credit cards including Discovery and Diners Club. Business checks and Net 30 Purchase orders are an option with the approval of the DriveSavers accounting department.
We also offer two payment options PayPal Credit, a Digital Reusable Credit Line, and Affirm, a Consumer Finance Company.
Call us to set up an order and we will email you a free overnight shipping label.
To safely ship your device to DriveSavers, follow these five steps:
1. Put your device in an antistatic bag or ziplock bag and seal it.
2. Wrap your device with an adequate amount of bubble wrap, about 2-5 inches for most types of devices. (Do not use packing peanuts or another lightweight packing. These tend to shift during shipping and can increase the chance of damage.)
3. Seal the sides of the bubble wrap with strong tape.
4. Put your device into a sturdy cardboard box and make sure it’s tightly packed. Your media should not be able to move around during shipment.
5. Securely apply tape to seal the box as well as place your prepaid overnight shipping label that you received with your service order confirmation on the top of the box.
In certain situations, DriveSavers provides unparalleled remote data recovery service for data loss situations that do not involve mechanical or physical damage. It is an ideal recovery option for RAID, NAS, and SAN systems, hardware too large to ship (i.e. large servers), and for highly sensitive data that needs to stay on-premises.
You may ship your device to us using any mailing/shipping service. We suggest you use a service with tracking. We offer free prepaid overnight shipping only via FedEx.
Yes, we ship the device back to you, unless you have asked us to recycle it for you.
We offer a Data Express service. Depending on the amount of data you need ASAP, we may be able to transfer data via our Data Express SFTP portal over the Internet. We would still ship the completed recovery to you.
DriveSavers is located in the San Francisco Bay Area, the technology hub of the world. Our Cleanroom, engineers, call center, sales, and marketing team all work at the DriveSavers headquarters. We believe keeping the DriveSavers team in one location enhances our knowledge and supports our customers with the best data recovery services in the industry.
DriveSavers is the industry leader in Data Recovery. DriveSavers strategically has a single data recovery lab, with all of our Data Recovery Engineers in a single location, helping with overall recoverability rates of devices due to increased collaboration between our team of engineers. Our single location also allows DriveSavers to have engineers who specialize in all different device types all in one single location. This ensures that all customers have a specialist working on their job.
We offer and have served all major cities and states throughout the United States on a daily basis. Although we do not have other physical locations - we work internationally and offer free shipping of your device to our certified secure data recovery lab.
Any information you can provide about the data you need to be recovered will help us to know what is most critical to you to ensure a successful recovery. However, we will attempt to recover all the data on the device.
No, and Yes – If the device is malfunctioning we may repair it using parts from our inventory in order to get it functioning long enough to get the data off. After the repair, the used part is then returned to the inventory.
If the repair involves soldering the device might seem to function when you receive it back. We don’t repair devices for reuse, at times devices are returned in a semi-functional manner.
No, you will need to contact your cloud provider or backup service provider.
Whatever the cause for hard drive failure, mechanical or logical, our data recovery experts will exhaust every possible methods to retrieve your data.
Once you receive a data recovery service quote and decided to start the data recovery process, you should submit a case on our website and ship the drive to our lab.
Once we recover your data, we will arrange a remote session for you to verify the recovered data before making payment. If you don't like the result, we will not ask for payment.
Once you verify and accept the result, you will receive an invoice for payment. Once we receive your payment, we will arrange the delivery of the recovered data.
Have a question? Need help? Get in touch with us.
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